We’ve decided to stop offering our garden software by streaming at the present time.
This is because we’ve been let down by the Host who service the Streaming of our garden software. This could damage our reputation for quality and service which we’ve gained after six years hard work and don’t want to loose it due to the Hosts inefficiency to provide a reliable service.
We wanted the Streaming to provide users anywhere in the World the ability to test our software and plant database for 24rhs. If the plants on the database suited their needs they could extend the licence year on year.The Streaming worked beautifully and allowed the user to find plants by any combination of colour, height, aspect, soil type and name. The Streamed database with 2,700 garden plants and 7,200 plant photographs would find, select and display the best plants to suit the individuals search requirements.The beauty of Streaming for us was to be transparent. You know what you’re getting.So often Publishers put a famous personality on the cover to make out the authoring was by them. The buyer only discovers that it isn’t when they run the software. This seriously dents the confidence of the buyer and puts them off buying CD-ROMs in the future – Fooling the public is a con and should be stopped.
People as far a field from America, Canada, Norway, Russia, South Africa, New Zealand and Australia signed up to access our plant database. Some regions of the World weren’t suitable and so the user did not waste money buying the licence to the database whereas other did find our database of plants useful.
We’re very disappointed that after all the time, money and effort put in to Streaming that the Host lets us down. We hope that we will get the situation resolved quickly.
Streaming is the way forward as it allows customers around the world to access the data without the carbon costs involved burning CD-ROMs and delivery charges.
The most reliable solution we offer are our interactive plant advice CD-ROMs. Our latest version has 3,500 plants with 9,000 photographs. Which does not rely on hosting or any other third party. Just load the PC & MAC compatible CD-ROM in you computer drive. It auto loads and away you go. Very simple and reliable.
This entry was posted on Friday, March 7th, 2008 at 12:00 pm and is filed under Home Gardening. You can follow any responses to this entry through the RSS 2.0 feed.
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